Allowing customers to reach you through real-time chat helps keep them happy and interested in your booth.
Answering questions in real-time makes it more likely that customers will stick around and buy from you.
Real-time chat increases your chances of making a sale at your booth that may have otherwise been lost.
When you sign up to create your vendor account, you can enter your vendor number and booth number for one or more locations. We will generate a separate QR code for you that you can print and display in each of your booths.
Customers standing at your booth can use their mobile device camera to scan your displayed QR code and they are taken to a private chat where they can upload a photo and ask questions about your item.
This kicks off a private text message to you with a link to join the conversation with your customer in your mobile browser where you can respond to questions. Your mobile number will never be shared with your customer.
While in the chat, you and your customer can communicate using a familiar chat interface to discuss questions.
By interacting directly with your customer, you have a greater chance of selling more items in your booth. Your store will love you for it!